order info
© 2007 - 08 Moonpillows
Flavors of the Week are available in assorted boxes of twelve, six and three.  To customize your
assortment, please complete the "specify number and flavors" field when you place your order.

All other
flavors are available in boxes of twelve.  You may specify a custom assortment of your
order in the "Comments" section of the checkout (e.g., if you order one dozen passion fruit
and one dozen chocolate-cherry moonpillows
, you may request six of each flavor per box of
twelve).
packaging
and
gift wrap
Each item is packaged in a clear gift box with sheer organza ribbon.  If you would like a
complimentary gift card and message, please complete the "Include this message with my
gift" section of the checkout.
general
catering and
event favors
For special orders, please contact us.  We look forward to working with you in customizing
your order to fit your needs.
local delivery
Expedited service via hand delivery is available within the Los Angeles area.  Delivery rates vary
by zip code.  Please
contact us for more information.
Please have your order shipped to a business or other address where someone will be present
to receive it.  We cannot ship to P.O. boxes.  Please be sure to include a suite number, floor or
apartment number, if applicable, to help ensure that your order is delivered promptly.  

For shipping within Southern California, please use the shipping calculator in the checkout.  
For shipping outside of Southern California, please
contact us.

For
multiple shipping addresses, please place a separate order for each address.

SOUTHERN CALIFORNIA
Moonpillows are delivered to business and residential addresses within Southern California
Wednesdays through Fridays via ground service (end of next business day) and next day air

A.M. service (typically by 10:30 A.M.).  Residential deliveries are also available on Saturdays via
ground service (by 8 P.M.).

Earlier Saturday deliveries require next day air service (typically by 1:30 P.M), including a
surcharge for Saturday delivery.  Please
contact us for shipping rates.

ALL OTHER AREAS WITHIN THE CONTINENTAL U.S.
For shipping outside of Southern California, please
contact us.
order processing
Most orders will be shipped within three to five business days, pending PayPal verification.  
You do not need a PayPal account to place an order.  If you have a preferred date of delivery,
please specify it in the "preferred delivery date" field when you place your order.  We will make
every effort to ship your order the day prior to such date (as noted below, we ship via next
day service).
Moonpillows are best enjoyed on the day of, or day after, delivery.
shelf life
returns and
exchanges
If your order is damaged upon arrival, please contact us immediately.  Unfortunately, we
cannot be held responsible if an order was shipped to the address provided, but was
undeliverable and/or not picked up in a timely manner.